We hope you LOVE your order, but in case it just won't work this time, please read below for additional information on returns:
- You have 10 days from the date of delivery to return your item for a full refund
- Please include your original packing slip and return card.
- The item must be in new, unaltered and unused condition (no signs of wear or damage).
- SHOES MUST BE PACKAGED IN A PROTECTIVE BOX OR BAG. Please do NOT affix a label directly to the shoe box or it will be marked Return to Sender and not eligible for return or exchange.
- Shipping charges are non-refundable.
- You will receive a refund based on your original method of payment within 10 days of receipt of return.
- Return to: BROOKS / CO Boutique: 2083 S. 1640 W. Woods Cross, UT 84087.
*Any and all items purchased ending in .00 or with a discount or markdown of 30% or more are FINAL SALE.
We are not responsible for packages lost or stolen in transit. You will need to contact USPS with your tracking number to resolve such issues.